Brand Strategy / BX

Vol.158

author

Strategic Designer

T.M.

What Is Vision Design?

- Draw the future through experience

この記事の対象:
Executivesbusiness leadersand brand communications managers
Vision design is not about presenting beautiful words. It gives form to a future that does not yet exist so employees and customers can imagine it. When scenes, time, feelings, and actions are drawn, a vision becomes usable in daily decisions.
dotted lineこの記事の対象
Executivesbusiness leadersand brand communications managers
dotted line

この記事でわかること

  • Basics of vision design
  • How to use storyboards
  • Why the future should be drawn as experience
  • How a PROJECTS case shows journey design
  • How to operate after sharing
stuffstuff

Why are visions not used?

Why are visions not used?

They stop as words

They stop as words

Many companies have words that point to the future. Yet employee behavior and customer experience may not change. The reason is that the words have not been placed into scenes. Who is involved, when, what do they hesitate over, and what experience should happen? A vision becomes usable only when drawn to that level.

What is vision design?

What is vision design?

Create a future image for decisions

Create a future image for decisions

Vision design defines where a company is heading and makes that future usable in daily decisions. An abstract ideal is not enough. By considering how it appears in the business, organization, and customer touchpoints, the future connects to real choices.

How does a storyboard help?

How does a storyboard help?

See the future experience first

See the future experience first

A storyboard draws a future experience scene by scene. It is not a difficult document, but a tool for seeing how people move, what they feel, and where they receive value. A future that is hard to share through words becomes easier to discuss when it appears as scenes.

Journey design seen in PROJECTS

Journey design seen in PROJECTS

Designing the TOMAMU experience

Designing the TOMAMU experience

In the PROJECTS case “TOMAMU the WEDDING,” the wedding was redefined not as a one-day event, but as time experienced across the entire stay. The journey was designed so people considering it could imagine not only images, but what kind of time they would spend. Drawing the future as experience also creates a reason to choose.

How should the drawn future be shared?

How should the drawn future be shared?

Apply it to each role's decisions

Apply it to each role's decisions

A drawn vision should not end as a presentation. How does it change sales explanations? What kind of people should recruiting reach? What should development prioritize? When applied to decisions by role, the future image becomes organizational movement.

Should a vision stay fixed?

Should a vision stay fixed?

Update it as change happens

Update it as change happens

The future is not finished after being drawn once. When business and customer conditions change, the view changes too. What matters is protecting the core idea while updating how the experience is drawn. A vision is not decoration. It is a tool to keep using through change.

The future moves when it becomes experience

The future moves when it becomes experience

BOEL's view

BOEL's view

BOEL does not let vision making end with words. We see it as design that turns a future not yet present into an experience employees and customers can feel. From the perspective of Design the Decision, drawing the future is a way to decide what to choose now. Draw scenes, return them to decisions, and move them into action. That cycle brings the company's future closer to reality.

著者について

Translates a company's intent into language, experience, and decision flow, designing reasons to be chosen across management, business, and customer touchpoints.

この記事のテーマ

#vision making#ストーリー#Brand Strategy#Brand Experience#Design Management

FAQ

What Is Vision Design?
Vision design is not about presenting beautiful words. It gives form to a future that does not yet exist so employees and customers can imagine it. When scenes, time, feelings, and actions are drawn, a vision becomes usable in daily decisions.
How does a storyboard help?
The key is to view it as “See the future experience first.” Use Why the future should be drawn as experience as a guide and review current initiatives and touchpoints one at a time.
Should a vision stay fixed?
Start from the idea of “Update it as change happens” and test one touchpoint or decision. Rather than changing everything at once, review the result and expand gradually.
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